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*See all the video podcasts in the Copilot Agents Solutions Series here!

In this edition of the Copilot Agent Solution Series Microsoft’s Moris Montejo walks Michael Gannotti through the Microsoft 365 Copilot Message Center Agent. If you are a tenant admin or someone responsible for Microsoft 365 then this session is for you!

Resources:

• Slides shown during the presentation can be found at the bottom of the post


• GitHub – mjfusa/Message-Center-Agent


• Message center in the Microsoft 365 admin center – Microsoft 365 admin | Microsoft Learn

Supercharging Microsoft 365 Admins with the Copilot Message Center Agent

In the ever-evolving landscape of Microsoft 365, staying on top of updates, feature rollouts, and service changes can be a daunting task for IT administrators. Enter the Microsoft 365 Copilot: Message Center Agent—a powerful, zero-code solution designed to streamline how admins interact with the Microsoft 365 Admin Center using natural language.

Hosted on GitHub by mjfusa, this open-source project integrates seamlessly with Microsoft 365 Copilot, enabling administrators to query, summarize, and act on Message Center updates directly through a conversational interface.

What Is the Message Center Agent?

The Message Center Agent is a declarative Copilot plugin built using the Microsoft Teams Toolkit for Visual Studio Code. It leverages the Microsoft Graph API to access and retrieve messages from the Microsoft 365 Admin Center. With OAuth 2.0 authentication and a no-code setup, it’s designed to be both secure and accessible—even for non-developers.

Key Features

• Natural Language Search: Find specific messages using keywords, date ranges, or message types. You can search by title or message body, and the search is case-insensitive.


• Summarization: Automatically generate summaries of recent updates to quickly understand what’s new or changing.


• Draft Communications: Create internal emails or messages to inform your team about relevant updates.


• Impact Insights: Understand how updates might affect your organization.


• Suggested Actions: Get recommendations for next steps based on the content of the updates.


• Alternatives for Deprecated Features: Receive suggestions for replacing deprecated tools or services.

Getting Started

To deploy the Message Center Agent, you’ll need:

• A Microsoft 365 tenant with a Copilot license and admin access.


• The Teams Toolkit extension for Visual Studio Code.


• Custom app uploading enabled in your Teams Admin Center.


• A registered Entra ID app and configuration in the Teams Developer Portal for OAuth 2.0.

Once provisioned, the agent becomes available within the Microsoft 365 Copilot chat interface, where you can start using it with simple prompts like:

• “Summarize the latest Message Center updates.”


• “What changes are coming to Microsoft Teams this month?”


• “Draft an email about the new SharePoint features.”

Why It Matters

The Message Center Agent exemplifies how generative AI can reduce administrative overhead and improve communication within organizations. By transforming dense, technical updates into digestible summaries and actionable insights, it empowers IT teams to stay proactive and aligned.

Final Thoughts

Whether you’re managing a large enterprise or a small business, the Message Center Agent is a valuable tool for any Microsoft 365 administrator looking to harness the power of Copilot. It’s open-source, easy to deploy, and built with productivity in mind.

🔗 Explore the project on GitHub