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During a cyberattack, speed and coordination can make all the difference. It’s not just about technical expertise; it’s about having the right people working together when every second matters. Successful incident response today often means bringing together technical responders, insurers, insurance brokers, and legal experts into a single, focused team. Microsoft Incident Response (IR) fits directly into that framework, delivering containment and recovery services while keeping cyber insurance and legal needs in mind. 

For decades, Microsoft Incident Response has been on the front lines of some of the world’s most complex and high-profile cyber incidents. With direct access to Microsoft’s engineering resources and the support of Microsoft Threat Intelligence, Microsoft IR offers unmatched capabilities to organizations navigating a cyber crisis.

Comprehensive and coordinated incident response

Major insurance carriers like AIG, Chubb, and Beazley recognize Microsoft IR as an approved incident response vendor. That means when customers file claims, reactive incident response services are often reimbursable – an important reassurance for organizations already facing the financial strain of a costly cyber event. That standing is the result of years of collaboration and consistently strong outcomes for joint customers, making it easier for organizations to move fast when it counts.

Insurance brokers play a key role too. Firms like Marsh, Lockton, and Gallagher work closely with customers to include IR services into new and existing policies. Their familiarity with our offerings helps ensure IR can be activated quickly, without unexpected policy hurdles slowing down the response.

Legal partners are another crucial piece of the puzzle. Many cyber insurance policies come with pre-appointed law firms to help organizations meet legal compliance obligations and mitigate the risk of lawsuits and regulatory enforcement actions. They also help to protect the legal posture of organizations that are managing cybersecurity incidents. Firms such as Mullen Coughlin, Constangy Brooks Smith & Prophete, and Buchanan Ingersoll & Rooney have extensive experience partnering with Microsoft IR. 

Microsoft also partners with a broader network of legal firms beyond formal insurance panels. Firms like Hunton Andrews Kurth, Goodwin, Mayer Brown, and Morrison Foerster, among others, have collaborated with Microsoft to help clients respond swiftly and strategically. Microsoft teams are well-versed in aligning with legal counsel to support regulatory compliance and effective response strategies.

By working hand-in-hand with insurers, brokers, and law firms, Microsoft Incident Response helps organizations investigate, contain, and recover from cyber incidents with speed and precision. This coordinated approach doesn’t just minimize risk – it also reduces downtime and streamlines the overall recovery process.

When the right players are already in place, organizations don’t have to waste precious time figuring out the next steps. They know who to call, how to act, and what comes next. Whether customers bring Microsoft IR into their incident response plan directly or through their insurance provider, the goal remains the same: a smooth, confident path to recovery.

Learn more

Check out the attached datasheet to explore how Microsoft Incident Response teams with industry recognized law firms and leading insurance providers and brokers to help ensure organizations have a streamlined and comprehensive response to cyber incidents.