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In today’s digital age, email remains a critical communication tool for businesses and individuals. However, with the increasing sophistication of cyberattacks, email security has become more important than ever. One such threat that has been growing is the email bombing, a form of net abuse that sends large volumes of email to an address to overflow the mailbox, overwhelm the server, or distract attention from important email messages indicating a security breach. Email bomb – Wikipedia 

Understanding Email Bombing 

Email bombing, typically involves subscribing victims to a large number of legitimate newsletter and subscription services. Each subscription service sends email notifications, which in aggregate create a large stream of emails into the victim’s inbox, making email triage for legitimate emails very difficult. This form of attack is essentially a denial-of-service (DDOS) on the victim’s email triaging attention budget. 

Hybrid Attacks 

More recently, email subscription bombs have been coupled with simultaneous lures on Microsoft Teams, Zoom, or via phone calls. Attackers impersonate IT support and offer to help solve the email problem caused by the spike of unwanted emails, ultimately compromising the victim’s system or installing malware on their system. This type of attack is brilliant because it creates a sense of urgency and legitimacy, making victims more likely to accept remote assistance and inadvertently allow malware planting or data theft. Read about the use of mail bombs where threat actors misused Quick Assist in social engineering attacks leading to ransomware | Microsoft Security Blog. 

Incidence and Purpose of Email Bombing 

Email bombing attacks have been around for many years but can have significant impacts on targeted individuals, such as enterprise executives, HR or finance representatives. These attacks are often used as precursors to more serious security incidents, including malware planting, ransomware, and data exfiltration. They can also mute important security alerts, making it easier for attackers to carry out fraudulent activities without detection. 

New Detection technology for Mail Bombing attacks 

To address the limitations of current defenses which often include the victim’s attempt to build their own mail flow rules, Microsoft Defender for Office 365 releases a comprehensive solution involving a durable block to limit the influx of emails, majority of which are often Spam. By intelligently tracking message volumes across different sources and time intervals, this new detection leverages historical patterns of the sender and signals related to spam content. It prevents mail bombs to be dropped into the user’s inbox and the messages are rather sent to the Junk folder (of Outlook). Note: Safe sender lists in Outlook continue to be honored, so emails from trustworthy sources are not unexpectedly moved to the Junk folder (in order to prevent false positives). Since the initial rollout that started in early May, we’ve seen a tremendous impact in blocking mail bombing attacks out of our customers’ inboxes:  

How to leverage new “Mail bombing” detection technology in SOC experiences 

1. Investigation and hunting: SOC analysts can now view the new Detection technology as Mail bombing within the following surfaces: Threat Explorer, Email entity page and Advanced Hunting empowering them to investigate, filter and hunt for threats related to mail bombing. 

2. Custom detection rule: To analyze the frequency and volume of attacks from mail bombing vector, or to have automated alerts configured to notify SOC user whenever there is a mail bombing attack, SOC analysts can utilize the custom detection rules in Advanced hunting by writing a KQL query using data in DetectionMethods column of EmailEvents table. Here’s a sample query to get you started: 

EmailEvents 
   | where Timestamp > ago(1d) 
   | where DetectionMethods contains “Mail bombing” 
   | project Timestamp, NetworkMessageId, SenderFromAddress, Subject, ReportId

The SOC experiences are slowly being rolled out to all customers. 

Conclusion 

Email bombs represent an incidental threat in the world of cybersecurity. With the new detection technology for Mail Bombing, Microsoft Defender for Office 365 protects users from these attacks and empowers Security Operations Center Analysts to ensure to gain visibility into such attacks and take quick actions to keep organizations safe! 
 
Note: This blog post is associated with Message Center post MDO 1096885. 

Learn:

• Detection technology details table 

• What’s on the Email entity page  

• Filterable properties in the All email view in Threat Explorer