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AI’s rapid evolution is reshaping how work gets done, and that means it’s also transforming the job market. The Adecco Group, a global leader in workforce solutions that supports more than 100,000 companies in over 60 countries and regions, understands firsthand the increasing demand for AI skills. The company recognizes a clear need to skill up for and adopt AI pervasively. This applies not only internally to improve its own business operations but also externally to help its job seekers and candidates build the AI skills needed to remain relevant in today’s labor market.

With this dual challenge in mind, The Adecco Group launched a comprehensive AI strategy that focused on four key areas: sales and demand generation, operational efficiency, product development, and customer experience. The company incorporated this strategy into its overall learning culture, embedding AI across operations to automate tasks and equipping employees with the skills to apply AI effectively in daily work and client interactions.

The results are significant. Recruiters have increased productivity by 63%, the company’s AI-driven CV Maker has generated more than 200,000 résumés, and 30,000 employees have completed responsible AI training. Microsoft 365 Copilot has helped the company to streamline internal operations, particularly in recruitment and administrative tasks, freeing time for more strategic work.

The Adecco Group remains committed to leading the way with AI skill-building, helping to ensure that its workforce is prepared for the opportunities ahead. To find out how The Adecco Group’s success can inspire your organization, read the new case study, The Adecco Group’s AI skilling strategy fuels productivity with Microsoft Copilot.