AzureFeeds

Empowering frontline workers isn’t just a business priority — it’s a strategic imperative. With the rapid acceleration of digital transformation across industries, organizations are reimagining how they connect, support, and elevate experiences for frontline employees.

At Microsoft, we’ve had the privilege of working in deep partnership with hundreds of customers and millions of frontline employees in retail, manufacturing, healthcare, and other industries to unlock the full potential of their frontline workforce through Microsoft 365. Join us for an interactive session built on real-world learnings and insights to explore guidance on crafting a strategy that’s practical, people-first, and, most importantly, generates the results you care about most.

REGISTER HERE FOR ALL FUTURE SESSIONS: Empowering frontline success

Session 2: June 12, 6:00 – 7:30 PM Pacific (UTC-7): Driving successful adoption & delivering value for frontline employees (Register Here)

Session 2: June 13, 9:00 – 10:30 AM Pacific (UTC-7): Driving successful adoption & delivering value for frontline employees (Register Here)

Why this session matters

Frontline employees are often the first to engage with customers, products, and services, yet they are too often the last to benefit from modern digital tools. This session will distill learnings from hundreds of customer and partner engagements to provide a blueprint for driving meaningful impact across your frontline operations.

What sets this experience apart is its practical, people-first approach. It’s about how to plan for solving real problems to unlock measurable value through the right combination of strategy, purposeful technology, and user adoption. We’ll talk about how to balance getting initial value realization quickly against the literally limitless scenarios that you could enable.

What to expect

This isn’t your typical webinar, bring your questions and ideas based on your own experience! We’ll explore strategies together through discussion, live Q&A, polls, and ideation activities. We’re confident you’ll walk away with tangible ways to enhance and optimize your frontline strategy right away.

The session has been carefully designed to ensure relevance, engagement, and key takeaways in 4 areas:

1. User-centered solutioning: Every digital investment starts with the frontline employee in mind (or at least it should!). We’ll explore common challenges and goals as well as how Microsoft 365 can help meet them to help ensure you are delivering value for both your employees and your bottom line. We’ll share best practices for delivering inclusive, intuitive, and impactful solutions.


2. Common starting points and critical considerations:No two organizations are alike; however, we see common patterns that inform how to get started with transformative experiences for frontline employees. We’ll discuss common starting points and unpack critical considerations, both technical and non-technical, that can inform your implementation and adoption strategy.  You’ll get actionable recommendations based on your business drivers and frontline context.


3. Adoption at scale: To get the most out of your investment, your employees need to use it. We’ll cover key elements to ensure adoption is happening and ways to leverage M365 capabilities to actually enable it.


4. Success stories: Learn from real-world examples of organizations delivering experiences that solve problems and bring value. We’ll share common mistakes we see customers make so you can avoid them in your own organization.

 When we’re done, you’ll have:

• A framework to define problem statements and build scalable frontline solutions


• Best practices for technology integration and user engagement


• Inspiration from successful transformations across industries


• Insights into tailoring your adoption strategy for maximum impact

Ready to Reimagine Your Frontline Workforce?

Whether you’re just getting started or looking to elevate your frontline transformation, this session will equip you with the tools, insights, and inspiration to help you go from the Art of the Possible to the Art of the Practical.

Don’t miss this opportunity to gain valuable insights, practical recommendations, and actionable strategies you can start implementing right away.

Business Decision Makers, IT Pros, and Change Managers welcome! We look forward to seeing you.

REGISTER HERE: Empowering frontline success